Positive Stories Welcome Here
We love feedback, but our favorite is the positive kind! No matter how we served you, if we put a smile on your face - tell us about it!
Your happiness is important to us and we take complaints seriously. We will investigate and resolve any and all complaints in a timely manner. There are several ways you can submit a complaint, click on the link below for details.
Please call as soon as possible to report a lost or stolen debit card, to dispute a charge, or to report fraud.
Please call as soon as possible to report a lost or stolen credit card.
For questions about your account or to report a Lost or Stolen Credit Card, call 24-Hour Cardmember Service at 800.558.3424.
Please note: Lost or stolen credit cards cannot be reported on aacu.com
Call 877.334.0460 for any of the following concerns or technical issues:
Send a Payment
P.O. Box 790408
St. Louis, MO 63179-0408
Send an Overnight Payment
824 N 11th Street
St. Louis, MO 63101-1016
1 The creditor and issuer of these Credit Cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc.
©2024 Mastercard. All rights reserved. Mastercard® is a registered trademark of Mastercard International Incorporated.