Take Action Against Fraud
If you suspect fraud on your AACU account or receive a suspicious call, text, or email, it's important to act quickly. Find the right contact information below to report what happened.
Whether you've received a suspicious message or noticed unauthorized activity on your debit card, contact AACU as soon as possible using the appropriate number below.
- Report Suspected Fraud
Received a suspicious call, text, or email claiming to be from AACU? Or shared personal information with someone you now believe may be a scammer? Contact us as soon as possible.
During Business Hours:
719.593.8600 | 800.223.1983 - Report Debit Card Fraud
Notice a transaction you don't recognize on your AACU Visa® Debit Card? Call our debit card service line as soon as possible to report suspected fraud.
24-Hour Debit Card Service: 866.820.9793
Don't click links, share security codes, or send money in response to suspicious instructions.
Contact AACU directly using a trusted phone number.
719.593.8600 I 800.223.1983
Report Fraud - AACU Report Fraud FAQs
Call AACU at 719.593.8600 or 800.223.1983 during regular business hours right away if you receive a suspicious call, text, or email, or have already shared account information. Review Fraud & Security Center for more prevention resources.
Call 866.820.9793 as soon as possible to report fraud specifically on your own AACU Visa® Debit Card, separate entirely from the general fraud reporting line. Review Debit & Credit Card Management for other card protection tools.
Call AACU immediately even if you've already shared account details with someone, since acting quickly helps limit potential damage and secure your account fast. Review Common Scams to understand how the scam may have started.
This page's contact numbers are the same channel used to report a Zelle® scam, so call right away if you clicked a suspicious link or shared information. Review Common Scams for common Zelle® scam patterns.
You can report a fraud and receive 24-Hour service by calling 866.820.9793.
Visa® is a trademark owned by Visa International Service Association and used under license.
All cards issued by Air Academy Credit Union pursuant to a license from Visa USA Inc.