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Online and Mobile Banking Guide

Simple Steps
Made Easy

Your Online & Mobile Banking Guide

This guide walks through the most popular online and mobile banking features, from bill pay and mobile deposit to Zelle® and credit monitoring.

Get Started With Digital Banking
Online Banking Enrollment

Start here if this is your first time accessing online & mobile banking.

Mobile Banking App

Our mobile banking app lets you stay on top of your finances no matter where your travels take you.

Mobile Wallet*

Link your debit card to your mobile wallet for secure and seamless transactions.

There's So Much To Love

Online & mobile banking is loaded with great features to help you manage your money on-the go!

  • My Credit Manager - Access your credit score effortlessly for easy monitoring. Set up alerts to stay informed about changes, a credit score simulator to understand potential impacts on your score and more.
  • Zelle® - Send and receive money with friends and family right through our app.
  • My ToolKit - Provides exclusive financial tools, including estate planning, loan tracking, bill negotiation, and tax management.
  • Budgeting tools, open new accounts, apply for a loan, track your Reward Checking progress, and more.
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Learn How to Navigate Online & Mobile Banking

We've put together an easy-to-follow guide to help you navigate some of the most popular features of online and mobile banking. Learn how to set-up transfers, make loan payments, remotely deposit checks, and more. If you still have questions, we're just a phone call away!

Bill Pay

Learn how to use online bill pay to make one-time payments to payees, or to set-up recurring payments.

  • Getting Started, first time user
    • Login to your account.
    • On the top navigation menu bar, click on Transfer & Payments, then click on Bill Payer to get started.
    • Within the white pop-up menu, click Continue. Follow the prompts to set up a new payee. To complete this process, you will need the following: payee name, account number, and payment address.
    • After a payee is successfully added, you can make a one-time payment or set up automatic payments.
    • To make a payment, click the left-side menu bar, then click Quick Pay. Underneath a payee, you will see Pay From, Amount, and Process Date. Once completed, click Review Payments. Once you have reviewed your payments, click Submit Payments.
    Add New Payee
    • Login to your account.
    • On the top navigation menu bar, click on Transfer & Payments, then click on Bill Payer to get started.
    • Click +Payee and follow the prompts to set up a new payee. To complete this process, you will need the following: payee name, account number, and payment address.
    • After a payee is successfully added, you can make a one-time payment or set up automatic payments.
    • To make a payment, click the left-side menu bar, then click Quick Pay. Underneath a payee, choose which account you want the payment deducted from, enter the amount you want to send, and select the date you wish to send the payment. Then click Review Payments. Once you have reviewed your payments, click Submit Payment.
  • Add New Payee
    • Login to your account using the mobile app.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Bill Payment.
    • Tap Options, then tap Add Payee to get started.
    • To complete this process, you will need to provide the following: Name, Payee Type, Address, Phone Number, and Account Number. Once completed, tap Preview. Once reviewed, tap Save Payee.
    • After a payee is successfully added, you can make a one-time payment.
    • To make a payment, tap Pay A Bill on the home screen. Tap a payee, enter the amount, then choose the account you want the payment deducted from and select the process date. Once completed, tap Submit Payment.
    • To add another account to pay from, tap Options on the Bill Pay screen next to the search bar. Then tap Edit "Pay from accounts".
    • Tap one or multiple accounts to add them to your pay-from options, then tap Save.
Card Controls | Travel Alerts & More

Card services allow you to set up travel notifications, enable or disable your card, report it as lost or stolen, set up alerts, and order a replacement card. 

  • Set Up Travel Notifications
    • Click on Travel Notifications located underneath the card image.
    • Select the card you wish to set up a travel notification on.
    • Select the departure and return dates of your trip, along with selecting domestic or international. 
    • Enter your phone number where you can be reached during your trip.
    • Click the Submit button.
    • The travel alert will automatically stop on the return date you entered, no need to call or remove it.
    Enable and Disable Card
    • Use the toggle button to enable or disable your debit card. This will remain the same until you change it.
    Report lost or stolen
    • Click on Card Details located to the right of the card image.
    • Click on the Report Lost or Stolen button located under Card Management.
    • Select where the card was lost or stolen, along with completing the form.  
      • Ensure all information is accurate.
    • Once the form is complete, click Report lost or stolen card.
    Set up Alerts
    • Click on Card Details located to the right of the card image.
    • Click on Alerts located under the Communication Section at the bottom.
    • In order to use card controls, you must enroll your card for alerts and controls. 
    • To enroll your card, agree to the Terms and Conditions by checking the box. 
    • Choose a delivery method you would like your alerts to notify you.
    • Click Enroll Cards once you have completed the information.
    • You will receive a confirmation SMS message or email, depending on your preferred delivery method. 
    • Once you have confirmed your delivery method, click the submit button on the card controls page within online and mobile banking and then click Submit Alerts.
    Order a Replacement Card
    • Click on Card Details located to the right of the card image.
    • Click on Order Replacement.
    • Confirm the address on file, and click Submit. Your card should be delivered within 7-10 business days.
  • Set Up Travel Notifications
    • Tap on Travel Notifications located underneath the card image.
    • Select the card you wish to set up a travel notification on.
    • Select the departure and return dates of your trip, along with selecting domestic or international. 
    • Enter your phone number where you can be reached during your trip.
    • Tap the Submit button.
    • The travel alert will automatically stop on the return date you entered, no need to call or remove it.
    Enable and Disable Card
    • To open card details, tap the card you want to enable/disable.
    • Use the toggle button located underneath the card image to enable or disable your debit card. This will remain the same until you change it.
    Report lost or stolen
    • To open the card details, tap the card you wish to report lost or stolen.
    • Tap on the Report Lost or Stolen button located under Card Management.
    • Select where the card was lost or stolen, along with completing the form.  
      • Ensure all information is accurate.
    • Once the form is complete, tap Report lost or stolen card.
    Set up Alerts
    • To open card details, tap the card you wish to set up alerts on.
    • Tap on Alerts located under the Communication Section at the bottom.
    • In order to use card controls, you must enroll your card for alerts and controls. 
    • To enroll your card, agree to the Terms and Conditions by checking the box. 
    • Choose a delivery method you would like your alerts to notify you.
    • Tap Enroll Cards once you have completed the information.
    • You will receive a confirmation SMS message or email, depending on your preferred delivery method. 
    • Once you have confirmed your delivery method, tap the Submit button on the card controls page within online and mobile banking and then tap Submit Alerts.
    • All alerts can be changed at any time. 
      • To make any adjustments, tap the card to open the card details.
      • Then tap Alerts located underneath the Communications section at the bottom. 
      • You can now make any adjustments to your alerts. You will need to do this to each card. 
    Order a Replacement Card
    • To open card details, tap the card you wish to replace.
    • Tap on Order Replacement located underneath the Card Management section.
    • Confirm the address on file, and tap Submit. Your card should be delivered within 7-10 business days.
Check Deposit

Just by snapping a picture of your check, you can deposit it directly into your account using your smart device!

Please Note: Only available through our mobile app.

  • Deposit In Just A Few Taps
    • Login to your account using a smart device.
    • Tap Deposit A Check, located at the bottom of the home screen.
    • Select an account from the drop-down menu to receive the deposit.
    • In the amount field, enter the amount of the check you are depositing.
    • Before taking pictures of the front and back of your check, be sure to endorse it by signing the back and writing the statement "For AACU Mobile Deposit Only."
    • Tap Front of the check.
      • Take a clear image of the front of the check, then tap Use Image.
    • Tap Back of check.
      • Take a clear image of the back of the check, then tap Use Image.
    • Once both front and back images are accepted, tap Submit Deposit.
    • Please Note: Mobile Deposit is only available on the mobile banking app.
External Transfer

Learn what the status means on an external transfer when viewing your transaction history.

  • Track Your Transfer's Progress
    • Login to your account.
    • On the top menu bar, click Transfer & Payment, then click Online Activity.
    • In the search bar, type "External Transfer," then press Enter on your keyboard.
    • Underneath the Status column, each transaction will have one of the following status codes:

    "Cancelled" - The external transfer was canceled by the account holder.

    "Drafted" - The external transfer was declined.

    "Failed" - The external transfer was declined and must be attempted again.

    "On Hold" - AACU is verifying the external transfer is valid.

    "Pending" - The external transfer is waiting to process.

    "Received" - The money has been verified and sent.

  • Check Your Transfer On The Go
    • Login to your account.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Online Activity.
    • In the search bar, type "External Transfer" and tap Go or Return on your phone keyboard.
    • On the right side of the search bar, tap the Filter Icon (funnel icon).
    • Underneath the Status dropdown, each transaction will have one of the following status codes:

    "Cancelled" - The external transfer was canceled by the account holder.

    "Drafted" - The external transfer was declined.

    "Failed" - The external transfer was declined. The external transfer must be attempted again.

    "On Hold" - AACU is verifying the transfer is valid.

    "Pending" - The external transfer is waiting to process.

    "Received" - The money has been verified and sent.

eStatements

Learn how to register for eStatements! 

  • Switch To Paperless Statements
    • Login to your account.
    • On the top navigation menu bar, click eStatements.
    • Select the account number for which you would like to receive eStatements, then click Enroll in eStatements.
    • To complete the process, you must agree to the terms and conditions.
    • Enter your primary email address for verification and notification purposes, then click Continue.
    • You must verify your email address to complete the process. You will receive an email containing a verification code for eMinder Alerts. In this email, click "Click Here to Activate Your E-Mail Address Now" to activate eStatements for your account.
  • Paperless Statements, Anywhere
    • Login to your account.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Then tap eStatements.
    • Select the account number for which you would like to receive eStatements, then tap Enroll in eStatements.
    • To complete the process, you must agree to the terms and conditions.
    • Enter your primary email address for verification and notification purposes, then tap Continue.
    • You must verify your email address to complete the process. You will receive an email containing a verification code for eMinder Alerts. In this email, tap "Click Here to Activate Your E-Mail Address Now" to activate eStatements for your account.
My Credit Manager

Learn how to start monitoring your credit score using the My Credit Manager

  • Monitor Your Credit Score
    • Login to your account.
    • Locate the My Credit tile at the bottom of the page.
    • Click Learn More, then click See Your Credit Overview.
    • Enter your personal information to verify your information, and choose your security questions and answers.
    • Now you are enrolled in My Credit Manager.

    To access My Credit Manager:

    • Login to your account.
    • Locate the My Credit tile at the bottom of the page.
    • Then click Go to Credit Report below your credit score.
    • You have access to view your credit report, score factors, credit alerts, score simulator, and debt analysis.
  • Your Credit Score, On Demand
    • Login to your account.
    • Locate the My Credit tile at the bottom of the page.
    • Next, tap Learn More, then See Your Credit Overview.
    • Enter your personal information to verify your information, and choose your security questions and answers.
      • Helpful Tip: To select your birth year more easily, tap the year above the date in the box's header. This opens a scrolling bar for easier selection.
    • Now you are enrolled in My Credit Manager.

    To access My Credit Manager:

    • Login to your account.
    • Locate the My Credit tile at the bottom of the page.
    • Then tap Go to Credit Report below your credit score.
    • You have access to view your credit report, score factors, credit alerts, score simulator, and debt analysis.
Loan Payments

Learn how to set up and schedule loan payments.

  • Make a payment using Plaid:
    • Login to your account.
    • On the top navigation menu bar, click Transfers & Payments, then click Manage External Accounts.
    • To verify your account using Plaid, click Link via Instant Verification within the Instant Verification box.
    • Click Continue, enter your phone number, and click Continue to set up or log in to Plaid.
      • Note: If you are on a public computer, click Continue as guest after entering your phone number. For your safety, Plaid will not save your phone number.
    • Enter the verification code you received, then click Continue.
    • Select or search for the financial institution you would like to set up to make your loan payments.
      • Note: If you do not see your financial institution or it is not supported, you must use the Micro-Deposit Method to set up an external account.
    • Then, click Continue to log in.
    • Enter your financial institution credentials, then click Sign In.
    • Follow the prompts to verify your identity. Each financial institution has different methods to verify your identity, such as:
      • Verification code sent via text message
      • Email verification code
      • Security question
    • Once your identity has been verified, you will see a pop-up confirming that your account has been linked. Click Close once you have confirmed that your account has been linked.
    • Your account will now appear at the bottom of the Manage External Accounts page.
    Micro-Deposit Method
    • Login to your account.
    • On the top navigation menu bar, click Transfers & Payments, then click Manage External Accounts.
    • Click Link via Micro-Deposits to set up an external account.
    • From the Add An External Account screen, enter the following information:
      • Account Number
      • Account Type
      • Routing Number
    • After entering your account information, click Submit. You will see a pop-up verifying your request. Click Close.
    • To verify your account, 2 micro-deposits (each less than $1) will be deposited into your external account.
    • Micro-deposits are typically generated and sent within 1–3 business days.
    • After receiving your micro-deposits, take note of the amounts, then log in to your AAFCU account to complete the verification process.
    • On the top navigation menu bar, click Transfers & Payments, then click Manage External Accounts.
    • Under Manage External Accounts, you will see your account listed as pending. To verify the two micro-deposit amounts, click Verify.
    • Enter both micro-deposit amounts in the boxes that appear for your external account, then click Continue.
    • After the verification process is complete, log out of online banking.
    • To make a loan payment, log back in to your account and click Move Money, then Loan Payments.
    • Your external account will now appear under the From drop-down menu.

    Please note: If you have not previously linked an external account and need to make a payment immediately, we recommend you use an alternate payment option such as Remote Deposit.

  • Make a payment using Plaid:
    • Login to your account using the mobile app.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Transfers & Payments, then tap Manage External Accounts.
    • To verify your account using Plaid, tap Link via Instant Verification within the Instant Verification box.
    • Tap Continue, enter your phone number, and tap Continue to set up or log in to Plaid.
      • Note: If you are on a public device, tap Continue as guest after entering your phone number. For your safety, Plaid will not save your phone number.
    • Enter the verification code you received, then tap Continue.
    • Select or search for the financial institution you want to set up to make your loan payments.
      • Note: If you do not see your financial institution or it is not supported, you must use the Micro-Deposit Method to set up an external account.
    • Then, tap Continue to log in.
    • Enter your financial institution credentials, then tap Sign In.
    • Follow the prompts to verify your identity. Each financial institution has different methods to verify your identity, such as:
      • Verification code sent via text message
      • Email verification code
      • Security question
    • Once your identity has been verified, you will see a pop-up confirming that your account has been linked. Tap Close once you have confirmed that your account has been linked.
    • Your account will now appear at the bottom of the Manage External Accounts page.
    Micro-Deposit Method
    • Login to your account using the mobile app.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Transfers & Payments, then tap Manage External Accounts.
    • Tap Link via Micro-Deposits to set up an external account.
    • From the Add An External Account screen, enter the following information:
      • Account Number
      • Account Type
      • Routing Number
    • After entering your account information, tap Submit. You will see a pop-up verifying your request. Tap Close.
    • To verify your account, 2 micro-deposits (each less than $1) will be deposited into your external account.
    • Micro-deposits are typically generated and sent within 1–3 business days.
    • After receiving your micro-deposits, take note of the amounts, then log in to your AAFCU account to complete the verification process.
    • From the Menu bar in the lower-right corner, tap Transfers & Payments, then tap Manage External Accounts.
    • Under Manage External Accounts, you will see your account listed as pending. To verify the two micro-deposit amounts, tap Verify.
    • Enter both micro-deposit amounts in the boxes that appear for your external account, then tap Continue.
    • After the verification process is complete, log out of mobile banking.
    • To make a loan payment, log back in to your account through the mobile app and tap Move Money, then Loan Payments.
    • Your external account will now appear under the From drop-down menu.

    Please note: If you have not previously linked an external account and need to make a payment immediately, we recommend you use an alternate payment option such as Remote Deposit.

Secure Access Code

Learn how to update how you receive your secure access code when logging into your account from a different computer or device.

  • Update Your Access Code
    • Login to your account.
    • On the top navigation bar, click Settings.
    • Click Security Preferences, then click Secure Delivery.
    • Click New Text Number or New Voice Number at the bottom of the screen to add your preferred Secure Access Code delivery method. There is no limit to the number of methods you can enter.
    • Once you have entered your information, click the check mark.
    • To edit a delivery method, click the pencil icon, then click the check mark.
    • To delete a delivery method, click the trash can icon.
  • Refresh Your Code Anytime
    • Login to your account.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Settings.
    • Tap Security Preferences, then tap Secure Delivery.
    • Tap New Text Number or New Voice Number at the bottom of the screen to add a Secure Access Code delivery method. There is no limit to the number of methods you can enter.
    • Once you have entered your information, tap the check mark.
    • To edit a delivery method, tap the pencil icon, then tap the check mark.
    • To delete a delivery method, tap the trash can icon.
Online Activity

Learn how to view single transactions, recurring transactions, deposited checks, and how to filter your transactions. 

  • Review Every Transaction
    • On the top menu bar, click Transfer & Payments, then click Online Activity.
    • At the top of the screen, you will see the following options: "Single Transaction," "Recurring Transactions," and "Deposited Checks."
    Single Transaction

    Underneath Single Transaction, you can view all activity on your account. Items displayed can include changes of address, check reorders, external transfers, funds transfer, and stop payments. 

    To find a specific transaction, use the search bar at the top of the screen. 

    Next to the search bar, there are four icons: favorites (heart icon), print (printer icon), export (downward arrow icon), and filter (funnel icon). 

    Favorites (heart icon)

    • Click the heart icon to access the favorites drop-down menu. Here, you can create categories for your transactions.
    • On the right side of a transaction, click the checkbox. After selecting a transaction, click the favorites icon, then click +Save As New. Here, you can add a nickname to the transaction and save it to your favorites.
    • After entering your desired category, you can select another transaction. Click the favorites icon again, and you will see the newly added category at the bottom of the drop-down menu. You may add multiple categories.

    Print (printer icon)

    • Use the printer icon to print your entire transaction history, or click the checkbox to print a single transaction.
    • If you select more than one transaction, all transactions with a checkmark next to them will print.

    Export (downward arrow icon)

    • Use the export button to download your entire transaction history as a .csv file, or click the checkbox to download a single transaction.
    • If you select more than one transaction, all transactions with a checkmark next to them will be included in the .csv file for you to view and download.

    Filter (funnel icon)

    • Use the filter icon to view transactions based on your preferences.
    • When you click the filter icon, you will see a menu with the following fields: Transaction Type, Status, Account, Created By, Start Date, End Date, Tracking ID, Min Amount, and Max Amount.
    • Complete the fields to narrow your search. You do not need to complete all the fields, but you must complete at least one to narrow your search results.
    • After selecting your filter parameters, click Apply.
    • You can adjust the filter parameters as needed based on the transaction type you are searching for.
    • To go back, click the magnifying glass. This will close the filter options.

    Please Note: The print and download features are not available on mobile devices.

    Recurring Transactions

    Under Recurring Transactions, you can view recurring transactions set up on all your accounts. 

    On the right side, there are four icons: favorites (heart icon), print (printer icon), export (downward arrow icon), and filter (funnel icon). 

    Favorites (heart icon)

    • Click the heart icon to access the favorites drop-down menu. Here, you can create categories for your transactions.
    • On the right side of a transaction, click the checkbox. After selecting a transaction, click the favorites icon, then click +Save As New. Here, you can add a nickname to the transaction and save it to your favorites.
    • After entering your desired category, you can select another transaction. Click the favorites icon again, and you will see the newly added category at the bottom of the drop-down menu. You may add multiple categories.

    Print (printer icon)

    • Use the printer icon to print your transactions.
    • Click a specific transaction to view additional information about the transaction.
    • Additional details must be displayed on the screen for them to print. If the details are not visible, only the transaction line items will print.

    Export (down arrow icon)

    Filter (funnel icon)

    • Use the filter icon to set parameters when searching your recurring transactions.
    • When you click the filter icon, you will see a menu with the following fields: Transaction Type, Status, Account, Created By, Start Date, End Date, Tracking ID, Min Amount, and Max Amount.
    • Complete the fields to narrow your search. You do not need to complete all the fields, but you must complete at least one to narrow your search results.
    • After selecting your filter parameters, click Apply.
    • You can adjust the filter parameters as needed based on the transaction type you are searching for.
    • To go back, click the magnifying glass. This will close the filter options.

    Please Note: The print and download features are unavailable on mobile devices.

    Deposited Checks

    Use Deposited Checks to view details about checks deposited to your account.

    On the right side, there are three icons: print (printer icon), download (downward arrow icon) and filter (funnel icon).

    Print (printer icon)

    • Use the printer icon to print information about checks deposited into your account.
    • Click a specific deposit to view additional information about the transaction. Additional details must be displayed on the screen for them to print. If the details are not visible, only the transaction line items will print.

    Filter (three lines, largest to smallest)

    Use the filter icon to provide parameters when searching your deposited checks.

    Transaction Type is prefilled and cannot be changed. Fill out the additional fields; Time Period, Min Amount, Max Amount, Created By, Status, Starting Check #, and Ending Check #. After completing these fields, click Apply.

    To modify your search parameters, simply change the information in the fields and click Apply again.

    Please Note: The print feature is unavailable on mobile devices.

    Export (down arrow icon) 

    Use the download icon to download and view your deposit history in a .cvs file. 

  • Your Activity At A Glance
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Transfer & Payment, then select Online Activity.
    • At the top of the screen, you will see the following options: "Transactions," "Recurring," and "Checks."
    Transactions

    Underneath Transaction, you can view all activity on your account. Items displayed can include changes of address, check reorders, external transfers, funds transfers, and stop payments. 

    To find a specific transaction, use the search bar at the top of the screen. 

    There are two icons: favorites (heart icon) and filter (funnel icon). 

    Favorites (heart icon)

    • Tap the heart icon to access the favorites drop-down menu. Here, you can create categories for your transactions.
    • On the right side of a transaction, tap the checkbox. After selecting a transaction, tap the favorites icon, then tap +Save As New. Here, you can add a nickname to the transaction and save it to your favorites.
    • After entering your desired category, you can select another transaction. Tap the favorites icon again, and you will see the newly added category at the bottom of the drop-down menu. You may add multiple categories.

    Filter (funnel icon)

    • Use the filter icon to view transactions based on your preferences.
    • When you tap the filter icon, you will see a menu with the following fields: Transaction Type, Status, Account, Created By, Start Date, End Date, Tracking ID, Min Amount, and Max Amount.
    • Complete the fields to narrow your search. You do not need to complete all the fields, but you must complete at least one to narrow your search results.
    • After selecting your filter parameters, tap Apply.
    • You can adjust the filter parameters as needed based on the transaction type you are searching for.
    • To go back, tap the magnifying glass. This will close the filter options.

    Please Note: The print and download features are not available on mobile devices.

    Recurring

    Under Recurring Transactions, you can view recurring transactions set up on all your accounts. 

    On the right side, there are two icons: favorites (heart icon) and filter (funnel icon). 

    Favorites (heart icon)

    • Tap the heart icon to access the favorites drop-down menu. Here, you can create categories for your transactions.
    • Tap a transaction, then tap the favorites icon. The favorites drop-down menu will appear. Tap +Save As New to add the selected transaction to a favorite category. Here, you can add a nickname to the transaction and save it to your favorites.
    • After entering your desired category, you can select another transaction. Then tap the favorites icon. At the bottom of the drop-down menu, you will see the newly added category. You may add multiple categories.

    Filter (funnel icon)

    • Use the filter icon to set parameters when searching your recurring transactions.
    • When you tap the filter icon, you will see a menu with the following fields: Transaction Type, Status, Account, Created By, Start Date, End Date, Tracking ID, Min Amount, and Max Amount.
    • Complete the fields to narrow your search. You do not need to complete all the fields, but you must complete at least one to narrow your search results.
    • After selecting your filter parameters, tap Apply.
    • You can adjust the filter parameters as needed based on the transaction type you are searching for.
    • To go back, tap the magnifying glass. This will close the filter options.

    Please Note: The print and download features are unavailable on mobile devices.

    Deposited Checks

    Use Deposited Checks to view details about checks deposited to your account.

    There is one icon: filter (funnel icon).

    Filter (funnel icon)

    Use the filter icon to provide parameters when searching your deposited checks.

    Transaction Type is prefilled and cannot be changed. Fill out the additional fields; Time Period, Min Amount, Max Amount, Created By, Status, Starting Check #, and Ending Check #. After completing these fields, click Apply.

    To modify your search parameters, simply change the information in the fields and tap Apply again.

    Please Note: The print feature is unavailable on mobile devices.

Transaction Categories

Learn how to change your transaction categories for better budgeting. 

  • Organize Your Spending History
    • Login to your account.
    • Click the account for which you want to change or update a transaction category.
    • To change the category of a transaction, click the circular icon or question mark between the transaction date and description.
    • Choose a category for the transaction.
    • Click the down arrow for more options under each category.
    • If you would like to add a new sub-category below the main category heading, click +Add Sub-Category.
    • Enter the name of the sub-category you want to add, then click the check mark.
    • After clicking the check mark, your new sub-category will appear in the drop-down list.
    Split Transaction Categories
    • Login to your account.
    • Click the account for which you want to change or update a transaction category.
    • Click the circular icon or question mark located between the transaction date and description.
    • Scroll to the bottom of the Category list and click Split Transaction.
    • Your transaction is now split.
    • To categorize the first portion of the transaction, click the first circular icon or question mark and select a category from the drop-down menu.
    • Next, click the second circular icon or question mark and select a category for the second portion of the transaction from the drop-down menu.
    • After selecting categories for each portion of the transaction, enter the amount you want to apply to the second portion, then click the check mark. The amount of the first portion will automatically be reduced by the amount entered for the second portion.
    • To add additional transaction splits, click +Split Transaction and repeat the same steps.
    • To edit the amount for any transaction split, click the pencil icon.
    • To delete a transaction split, click the trash can icon.
  • Organize Your Spending History
    • Login to your account.
    • Tap the account for which you want to change or update a transaction category.
    • To change the category of a transaction, tap the image or question mark between the transaction date and description.
    • Choose a category for the transaction.
    • Tap the down arrow for more options under each category.
    • If you would like to add a new sub-category below a main category heading, tap +Add Sub-Category.
    • Enter the name of the sub-category you want to add, then tap the check mark.
    • After tapping the check mark, your new sub-category will appear in the drop-down list.
    Split Transaction Categories
    • Login to your account.
    • Tap the account for which you want to change or update the transaction category.
    • Tap the circular icon or question mark located between the transaction date and description.
    • Scroll to the bottom of the Category list and tap Split Transaction.
    • Your transaction is now split.
    • To categorize the first portion of the transaction, tap the first circular icon or question mark and select a category from the drop-down menu.
    • Next, tap the second circular icon or question mark and select a category for the second portion of the transaction from the drop-down menu.
    • After selecting categories for each portion of the transaction, enter the amount you want to apply to the second portion, then tap the check mark. The amount of the first portion will automatically be reduced by the amount entered for the second portion.
    • To add additional transaction splits, tap +Split Transaction and repeat the same steps above.
    • To edit the amount for any transaction split, tap the pencil icon.
Push Notification

You can securely approve access by turning on push notifications when you log into your account through the mobile app.

Please Note: Only available through our mobile app.

  • Stay Informed, Automatically
    • Login to your account.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Notifications.
    • Tap Push Notifications, then tap Secure Login Authorization.
    • Select or toggle Enable Device for 2 Factor Authentication, then tap Allow Notifications.
    • Once you have allowed notifications, push notifications will automatically turn on.
    • You will now have the option to receive a secure access code through a push notification on your smart device.
    Tips for preventing fraudulent login attempts
    • Only select Yes, it's me, if you are the one attempting to login to your account on other devices
    • If you are not the one attempting the login, click No, it's not me and follow the prompts
    • If you think your login has been compromised, immediately reset your password
    • Never give out your username and password to anyone, even friends and family
    • Never re-use passwords for other website logins
    • Utilize strong password methods
    • Utilize a password manager for increased security
Zelle®

Learn how to enroll in Zelle®.

  • Send Money With Zelle®
    • Login to your account.
    • Click Transfer & Payment on the top navigation bar, then click Send Money with Zelle®.
    • Once Zelle® has opened within online banking, click Get Started.
    • You must agree to the Terms of Service to begin the enrollment process. Once you have read the Terms of Service, click Accept & Continue.
    • The email address and phone number associated with your AACU account will appear. Select the email address or phone number you would like associated with your Zelle® account to continue. You also have the option to enter a different email address or mobile number. Once you have made your selection, click Continue.
    • You will be sent a verification code through the method you chose in the previous step. Once you have entered the verification code, click Verify.
    • Select the bank account you wish to use to send and receive money when performing transactions through Zelle®, then click Continue. This can be changed at a later date.
    • Congratulations! You’re all set up and ready to send and receive money through Zelle®.
    • Click Send Money to perform your first transaction.
    • To access Zelle® in the future, log in to your account using a desktop computer, click Transfer & Payments on the top navigation bar, and then click Send Money with Zelle®.
  • Zelle® From Your Phone
    • Login to your account.
    • Tap the Menu button in the lower-right corner to open the menu bar.
    • Tap Move Money, then tap Send Money with Zelle®.
    • Once Zelle® has opened within mobile banking, tap Get Started.
    • You must agree to the Terms of Service to begin the enrollment process. Once you have read the Terms of Service, tap Accept & Continue.
    • The email address and phone number associated with your AACU account will appear. Select the email address or phone number you would like associated with your Zelle® account to continue. You also have the option to enter a different email address or mobile number. Once you have made your selection, tap Continue.
    • You will be sent a verification code through the method you chose in the previous step. Once you have entered the verification code, tap Verify.
    • Select the bank account you wish to use to send and receive money when performing transactions through Zelle®, then tap Continue. This can be changed at a later date.
    • Congratulations! You’re all set up and ready to send and receive money through Zelle®.
    • Tap Send Money to perform your first transaction.
    • To access Zelle® in the future, log in to your account using your smart device, then tap the Menu button in the lower-right corner to open the menu bar. Tap Move Money, then tap Send Money with Zelle®.

Online & Mobile Banking Guide - AACU Online Banking Guide FAQs

Log in and select Transfer & Payments, then Bill Payer, and follow the prompts to add a new payee using their name, account number, and payment address. Once added, you can make one-time or recurring payments. Check your eligibility before enrolling in online banking.

Direct deposit switching typically happens through your employer's payroll system using your new AACU account and routing numbers, rather than inside online banking itself directly. Review Account Resources for your routing number and account details.

Tap Deposit A Check on the home screen, select an account, enter the check amount, then photograph the endorsed front and back of the check before submitting. Mobile deposit is only available through the mobile app. Review Debit & Credit Card Management for other account tools. 

From the Bill Payer screen, tap or click +Payee and enter the payee's name, account number, and payment address, then confirm before making your first payment. The same process works on both desktop and mobile. Check your eligibility before setting up bill pay.

This guide covers most common features step by step, but a quick phone call connects you with a team member for anything not covered here. Review Schedule an Appointment if you'd prefer a scheduled conversation instead.

Disclosures

* AACU does not charge for the use of these services; however, additional charges may apply for Internet usage depending on your wireless carrier. Standard charges and/or message and data rates from your mobile service provider may apply. Please consult your wireless provider/mobile carrier for details on correlated rates and charges.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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